Rotten Tomatoes at Wake Forest WalMart

WalMart has a lot going for it... its super-efficient, large scale processes and tough negotiating lead to low, low prices. Unfortunately, sometimes quality is lost in the processes. This shows up particularly in the handling of fresh produce at the Super Walmarts. As often as not, it is composting right on the store shelves.

We often shop at the Wake Forest Super Walmart. It is not clear why bad product seems to show up so much at this Walmart. The staff seems to be very hard working and always busy - perhaps they are chronically under-staffed. On the other hand, the produce itself seems... less well "manicured". For instance, the celery packaged in plastic wrap is often caked with bits of mud, and the lettuce frequently shows signs of being crushed. (In that respect, the handling is more reminiscent of a farmer's market than a grocery.) Yet mold is a health hazard in itself and should be removed immediately, not left to spread through the product on the shelf.

We still shop there. Caveat Emptor.

Poor Customer Service In the Raleigh-Durham RTP area

Ever get the feeling that the business you've been so loyal to just doesn't feel the same way about you? I mean, let's face it: some businesses just SUCK at customer service, and they couldn't care less about the quality of whatever it is they are providing. Of course, even when you feel that way, it isn't always the fault of the business: sometimes you're the one having a bad day. But then, when it happens over, and over, and over again, there's a detectable pattern of behavior. This blog is a place for me to remark about such patterns.

I'll try to keep it factual: not venting or even attempting to opine on motivations, just observing behaviors. Most posts will be of subjective personal experience. You decide whether or not it means anything to you.